signing into microsoft account changed my computer login

If you didn't remove the info, and you think this may have been done by someone with unauthorized access, follow the steps to alert us of this. You can cancel the request if you removed the security info yourself. We can't expedite the 30-day process unless you cancel the request. Cancel the request to remove security info If you removed this security, you might have the option to cancel the request. These notifications are sent to alert you that changes were made to your security info. We'll send notifications during the 30-days to the original security info, which could be a phone number or email address. While we understand this 30-day period might be frustrating, this is done to protect and alert you in case the security info was removed by someone who had unauthorized access to your account. When all security info is removed from a Microsoft account, the account is put into a restricted state for 30-days. What you can and can't do during the pending request See Microsoft account security info and verification codes for more information. You can reset the machine back to factory settings by following the steps in Reset or reinstall Windows.įor a local account on Windows 10, version 1803 or later, follow the instructions in Reset your Windows local account password.įor help with your PIN, see Reset your PIN when you aren't signed in to Windows.Tip: Security info is any alternate contact info such as an email or phone number that you added for account verification purposes. For a domain account you need help from your system administrator.įor a local account on Windows 10, prior to version 1803, unfortunately there's no way to recover a lost password.

If you only see the Password icon, you have either a domain (work or school) account or a local account. Go to the reset password page and follow the instructions. If you see the Microsoft account icon, you're using a Microsoft account. Choose the step below based on the type of account you have.įor a Microsoft account, you can reset your password.

If that doesn't work, try these steps to find out what kind of account you have.įrom the sign-in screen, select Sign-in options. If you're having problems signing in to a Windows 10 computer, try this first: Enter your password with the onscreen keyboard. Find it by selecting Ease of Access on the lock screen.

Signing into microsoft account changed my computer login